scanjitu Privacy Policy

This page describes what we collect when you use scanjitu and how we keep that data protected. Our commitment is to handle your account information transparently, explain how we process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and respect your privacy rights. We operate our service only where local law permits.

When you open an account on scanjitu, deposit funds, or place a wager, we gather specific data to verify your identity, process your transactions, and prevent fraud. This policy sets out what we collect, how we store it, who can access it, and what choices you have.

What We Collect on scanjitu

We collect personal information in several stages. During account registration, we ask for your name, date of birth, email, phone number, and residential address. We use this data to verify your identity under our Know Your Customer (KYC) policy and ensure compliance with anti-fraud standards.

When you deposit money, we record the payment method you choose—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet. Our payment processors see transaction amounts, timestamps, and your account reference. We do not store your full card or account number; our processors handle that encryption separately.

We also log your login activity, device type, IP address, and browser information. This helps us detect unusual access patterns and protect your account from unauthorised use. If you request a password reset, we verify your identity via email or phone before allowing changes.

KYC Verification: We collect identity documents to confirm your identity and prevent money laundering. This data is encrypted and stored separately from your account credentials.
Withdrawal Records: Every withdrawal on scanjitu passes through a review window. We record the destination account, amount, and timestamp for regulatory compliance.
Cookies and Tracking: We use cookies to remember your login session and store your language preference. Third-party analytics cookies help us understand how users interact with our platform.

How We Use Your Data

Our primary use is account verification and payment processing. We confirm your identity to comply with anti-fraud rules and prevent underage access. When you withdraw funds, we review your account activity to ensure the withdrawal destination matches your registered details and that you have not violated our terms.

We also use your data to communicate with you. We may send you email notifications about deposit confirmations, withdrawal status, or security alerts. If you request customer support in Jakarta, Surabaya, Bandung, or Medan, our team may contact you via phone or email to resolve your issue.

We do not sell your personal data to third parties. However, we share minimal data with payment processors—mobile banking, local payment, online payment, and others—only to complete your transaction. We may also share anonymised usage statistics with our game providers to improve service quality.

Data Retention and Security

We retain your account data for as long as you maintain an active scanjitu account, plus a retention period for regulatory compliance. Deleted account data is purged after the statutory window. Your payment records are kept for a minimum period to satisfy tax and anti-money-laundering requirements.

We encrypt your data in transit (HTTPS) and at rest. Our servers may sit outside your jurisdiction, but we apply the same encryption standards regardless of location. Access to sensitive data is restricted to authorised staff who handle account verification and fraud investigation.

Two-factor authentication is available for extra account security.
We monitor for suspicious login attempts and will lock your account temporarily if detected.
Payment information is tokenised; we do not store full card details on our servers.
Regular security audits are conducted to identify and patch vulnerabilities.

Your Rights and Contact

You have the right to request a copy of your personal data, correct inaccurate information, and request deletion—subject to legal obligations. If you believe we have mishandled your data, you may file a complaint with your local data protection authority.

Our scanjitu privacy team responds to data requests within a standard processing window. Contact us via the support channels on our platform or through the email address listed in our legal notice. We will acknowledge your request and provide a timeline for resolution.

We believe transparency builds trust. Our scanjitu policy exists to show you exactly how we handle your information, from the moment you deposit via DANA to the moment we process your withdrawal.

This privacy policy reflects our current practices. We may update it periodically to account for new features or regulatory changes. We will notify you of material changes via email or a prominent notice on scanjitu. Continued use of our platform after such updates constitutes acceptance of the revised policy.

Our services are available only where applicable law permits. By using scanjitu, you acknowledge that you are of legal age and that your use complies with your jurisdiction's laws.